Privacy Policy

SHOPTOUGH PRIVACY POLICY

ShopTough LLC (“ShopTough,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, processed, transferred and disclosed by ShopTough when you use our website. All the information we collect from you will only be used for our own marketing and internal communication. ShopTough will never sell your information. (NB: Our third party partners operate under their own privacy policies, which customers should also consult.)

By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

 

WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE USE IT

We collect personal information about you when you voluntarily submit information to us when you use our Service. This can include information you provide to us when you register for an account, make a purchase, send us messages, subscribe to our mailing lists or other forms of marketing communications, redeem a promotion or use some other feature of our Service.

We collect certain information automatically when you use the Service, such as information about the pages you look at on our Service, the actions you take on our Service or the device you use to access our Service.

We may also collect information about you from third parties.

For example, the types of personal information we collect may include:

  • Contact and profile information
  • Payment and transaction information*
  • Location information
  • Information provided by third parties
  • Information about fraudulent or criminal activity related to your account

*NB: We use secure third parties to handle your online transactions and do not store credit card information on the ShopTough server. See: “Payments” for more information.

COOKIES AND OTHER TRACKING TECHNOLOGY

Our site and third party partners use cookies to enhance and personalize your user experience, to monitor and improve our websites and services, and for other internal purposes.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We also use cookies to track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

You may disable the use of cookies through the settings in your browser.

HOW WE SHARE YOUR INFORMATION

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Control Over Your Information” section below.

We may share your personal information with the following parties:

  • Third parties at your request: You may choose to share your activities on ShopTough with your friends through email, text or on various social media networks.
  • Service providers and advisors: Third party vendors and other service providers that perform services for us, on our behalf, which may include identifying and serving targeted advertisements, providing mailing or email services, tax and accounting services, product fulfilment, payments processing, data enhancement services, fraud prevention, web hosting, or providing analytic services; and
  • Law enforcement, regulators and other parties for legal reasons: Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Grainger, our visitors, or others.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you.

PAYMENTS

Our credit card payments are handled by PayPal. Please see PayPal’s Privacy Policy for details on how they store your information. ShopTough does not store your credit card details, though we do store information such as your name and address in order to process your order.

We also accept payments through Amazon Pay. When processing payments, some of your data will be passed to Amazon, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Amazon Privacy Policy for more details.

YOUR CHOICES AND CONTROL OVER YOUR INFORMATION

Profile and data sharing settings: You may update your profile information, such as your user name, address, or billing information, and may change some of your data sharing preferences on your Account Page.

How to control your email preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).

Modifying or deleting your information: If you have any questions about reviewing, modifying, or deleting your information you can contact us directly at Admin@ShopTough.com. We may not be able to modify or delete your information in all circumstances.

Geolocation and in-branch location: You may control location tracking by adjusting your location services settings on your mobile device. We may continue to approximate your location based on your IP address when you access the Service through a computer or device.

HOW WE STORE AND PROTECT YOUR INFORMATION

Data storage and transfer: Your information collected through our website may be stored and processed in the United States or any other country in which Grainger or its affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

Keeping your information safe: Security of your information is very important to us, and we have put in place safeguards to preserve the integrity and security of information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

CHILDREN’S PRIVACY

ShopTough does not knowingly collect or solicit any information from anyone under the age of 13 on this Site. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information. If you believe that we might have any information from a child under 13, please contact us at Admin@ShopTough.com.

LINKS TO OTHER WEB SITES AND SERVICES

Our website may contain links to and from third party websites of our business partners, advertisers, and social media sites and our users may post links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. ShopTough is not responsible for the privacy practices or the content on the websites of third party sites.

HOW TO CONTACT US

If you have any questions about this Privacy Policy or the website, please contact our Administrator.

 

CHANGES TO OUR PRIVACY POLICY

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and you should review this page periodically. We will update the ‘last modified’ date at the bottom of this page when we post changes to this Policy. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Privacy Policy means that you are consenting to the changes.

This privacy policy was last modified on October 2, 2020

Effective date: October 2, 2020